Privacy Policy (POPIA)
1. Introduction
CTNews respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, Act 4 of 2013. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with CTNews platforms.
By using CTNews, you consent to the processing of your personal information as described in this policy.
2. Who We Are
CTNews is a digital-only news platform focused on the Western Cape. Content is published via our website and official digital channels.
Responsible party: CTNews
Contact email: editorial@ctnews.com
Contact number: +27 87 822 2181
3. Personal Information We Collect
We may collect limited personal information, including:
Name and surname, if provided
Email address
Contact details when you communicate with us
Information submitted through comments, messages, or editorial tips
Technical data such as IP address, browser type, and device information for security and analytics purposes
CTNews does not intentionally collect special personal information unless required for a lawful journalistic purpose.
4. How We Use Personal Information
Personal information is processed only for legitimate purposes, including:
Responding to enquiries or submissions
Editorial communication and news gathering
Managing comments and user interaction
Website security, analytics, and performance
Legal and regulatory compliance
CTNews does not sell or trade personal information.
5. Lawful Basis for Processing
Personal information is processed based on one or more of the following lawful grounds:
Consent provided by the data subject
Legitimate editorial or operational interest
Legal obligation
Public interest journalism, as recognised under South African law
6. Disclosure to Third Parties
CTNews may share personal information only when necessary and lawful, including:
Service providers supporting website hosting or analytics
Legal authorities where required by law
Professional advisers under confidentiality obligations
We do not share personal information for marketing purposes.
7. Data Security
CTNews applies reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure. While we take security seriously, no digital system is completely secure, and users share information at their own risk.
8. Data Retention
Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Information that is no longer needed is securely deleted or anonymised.
9. Your Rights Under POPIA
You have the right to:
Request access to your personal information
Request correction or deletion of inaccurate or outdated information
Object to the processing of your personal information
Withdraw consent, where applicable
Lodge a complaint with the Information Regulator of South Africa
Requests can be submitted to editorial@ctnews.com.
10. Cookies and Analytics
CTNews may use cookies or similar technologies to improve website performance and user experience. Cookies do not personally identify you unless you provide personal information directly.
You may adjust your browser settings to refuse cookies, but this may affect site functionality.
11. User-Generated Content
Information shared publicly through comments or messages may be visible to others. CTNews is not responsible for personal information voluntarily disclosed by users in public areas.
12. Children’s Information
CTNews does not knowingly collect personal information from children. If such information is identified, it will be removed as soon as reasonably possible.
13. Changes to This Policy
CTNews reserves the right to update this Privacy Policy at any time. Changes take effect once published on this page. Continued use of CTNews platforms constitutes acceptance of the updated policy.
14. Contact Information
For privacy-related questions or requests, contact:
Email: editorial@ctnews.com
Phone: +27 87 822 2181
